.master-crm-parity{--crm-font:var(--font-lexend-deca,"Lexend Deca"), var(--ff-sans,ui-sans-serif), system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--crm-page-bg:#fff;--crm-surface:#fff;--crm-surface-subtle:#f8fafc;--crm-surface-hover:#f2f6f9;--crm-border:#dfe3eb;--crm-border-strong:#cbd6e2;--crm-text:#33475b;--crm-heading:#2d3e50;--crm-muted:#6f879d;--crm-primary:#232323;--crm-primary-hover:#363636;--crm-primary-soft:#f1f1f1;--crm-accent:#ff385c;--crm-row-marker:#ff385c;--crm-success:#17744a;--crm-success-soft:#e7f5ee;--crm-warning:#8b6411;--crm-warning-soft:#fff4cf;--crm-danger:#b83a3a;--crm-danger-hover:#982e2e;--crm-danger-soft:#fdeaea;--crm-info:#176b87;--crm-info-soft:#e7f4f8;--crm-shadow-menu:0 10px 28px #2d3e5024;--crm-shadow-overlay:0 22px 70px #2d3e503d;width:100%;min-width:0;color:var(--crm-text);font-family:var(--crm-font);font-size:13px;line-height:1.45}.master-crm-parity,.master-crm-parity *,.master-crm-parity :before,.master-crm-parity :after{box-sizing:border-box}.master-crm-parity :where(button,input,select,textarea,[contenteditable=true]){font:inherit}.master-crm-parity :where(button,a,input,select,textarea,[contenteditable=true],[tabindex]):focus-visible{outline:2px solid var(--crm-primary);outline-offset:2px}.master-crm-parity :where(button,input,select,textarea):disabled{cursor:not-allowed}.master-crm-parity .crm-sr-only{clip:rect(0, 0, 0, 0)!important;white-space:nowrap!important;border:0!important;width:1px!important;height:1px!important;margin:-1px!important;padding:0!important;position:absolute!important;overflow:hidden!important}.master-crm-parity.crm-page{background:var(--crm-page-bg);height:100%;min-height:0;padding:18px 24px 28px;overflow:hidden}.mc-shell .mc-canvas:has(>.master-crm-parity.crm-page){padding:0;overflow:hidden}.master-crm-parity .crm-page-header{justify-content:space-between;align-items:flex-start;gap:24px;margin:0 0 16px;display:flex}.master-crm-parity .crm-page-header__identity,.master-crm-parity .crm-page-header__title-row,.master-crm-parity .crm-page-header__actions{align-items:center;display:flex}.master-crm-parity .crm-page-header__back svg{transform:rotate(180deg)}.master-crm-parity .crm-page-header__identity{gap:10px;min-width:0}.master-crm-parity .crm-page-header__copy{min-width:0}.master-crm-parity .crm-page-header__title-row{gap:10px;min-height:36px}.master-crm-parity .crm-page-header h1{color:#1d192a;letter-spacing:0;margin:0;font-size:32px;font-weight:700;line-height:1.18}.master-crm-parity .crm-page-header p{max-width:760px;color:var(--crm-muted);margin:2px 0 0;font-size:12.5px}.master-crm-parity .crm-page-header__count{border:1px solid var(--crm-border);background:var(--crm-surface);min-width:25px;height:22px;color:var(--crm-muted);border-radius:999px;justify-content:center;align-items:center;padding:0 7px;font-size:11px;font-weight:700;display:inline-flex}.master-crm-parity .crm-page-header__actions{flex-wrap:wrap;flex:none;justify-content:flex-end;gap:8px}.master-crm-parity .crm-toolbar{background:0 0;border:0;border-radius:0;justify-content:space-between;align-items:center;gap:10px;min-height:58px;padding:11px 0;display:flex}.master-crm-parity .crm-toolbar__main,.master-crm-parity .crm-toolbar__actions{align-items:center;gap:8px;min-width:0;display:flex}.master-crm-parity .crm-toolbar__main{flex-wrap:wrap;flex:auto}.master-crm-parity .crm-toolbar__actions{flex:none;justify-content:flex-end}.master-crm-parity .crm-toolbar__count{color:var(--crm-muted);white-space:nowrap;font-size:11.5px;font-weight:600}.master-crm-parity .crm-button,.master-crm-parity .crm-icon-button{appearance:none;color:var(--crm-text);cursor:pointer;background:0 0;border:1px solid #0000;border-radius:4px;justify-content:center;align-items:center;text-decoration:none;transition:border-color .14s,background-color .14s,color .14s,box-shadow .14s;display:inline-flex}.master-crm-parity .crm-button{white-space:nowrap;gap:7px;min-height:36px;padding:0 14px;font-size:12.5px;font-weight:700}.master-crm-parity .crm-button--sm{min-height:30px;padding-inline:10px;font-size:11.5px}.master-crm-parity .crm-button--lg{min-height:40px;padding-inline:18px}.master-crm-parity .crm-button--primary{border-color:var(--crm-primary);background:var(--crm-primary);color:#fff}.master-crm-parity .crm-button--primary:hover:not(:disabled){border-color:var(--crm-primary-hover);background:var(--crm-primary-hover)}.master-crm-parity .crm-button--secondary,.master-crm-parity .crm-icon-button--secondary{border-color:var(--crm-border-strong);background:var(--crm-surface);color:var(--crm-heading)}.master-crm-parity .crm-button--secondary:hover:not(:disabled),.master-crm-parity .crm-icon-button--secondary:hover:not(:disabled){border-color:var(--crm-primary);background:var(--crm-primary-soft);color:var(--crm-primary-hover)}.master-crm-parity .crm-button--ghost,.master-crm-parity .crm-icon-button--ghost{color:var(--crm-muted);border-color:#0000}.master-crm-parity .crm-button--ghost:hover:not(:disabled),.master-crm-parity .crm-icon-button--ghost:hover:not(:disabled){background:var(--crm-surface-hover);color:var(--crm-heading)}.master-crm-parity .crm-button--text{min-height:32px;color:var(--crm-primary);padding-inline:5px}.master-crm-parity .crm-button--text:hover:not(:disabled){color:var(--crm-primary-hover);text-underline-offset:3px;text-decoration:underline}.master-crm-parity .crm-button--danger{border-color:var(--crm-danger);background:var(--crm-danger);color:#fff}.master-crm-parity .crm-button--danger:hover:not(:disabled){border-color:var(--crm-danger-hover);background:var(--crm-danger-hover)}.master-crm-parity .crm-button--success{border-color:var(--crm-success);background:var(--crm-success);color:#fff}.master-crm-parity .crm-button:disabled,.master-crm-parity .crm-icon-button:disabled,.master-crm-parity .crm-button[aria-disabled=true]{opacity:.5;cursor:not-allowed;pointer-events:none}.master-crm-parity .crm-button__icon,.master-crm-parity .crm-icon-button>span{flex:none;place-items:center;display:inline-grid}.master-crm-parity .crm-icon-button{width:40px;height:40px;padding:0}.master-crm-parity .crm-icon-button--sm{width:34px;height:34px}.master-crm-parity .crm-search{border:1px solid var(--crm-border-strong);background:var(--crm-surface);width:min(360px,100%);min-width:220px;height:36px;color:var(--crm-muted);border-radius:6px;align-items:center;display:flex;position:relative}.master-crm-parity .crm-search:focus-within{border-color:var(--crm-border-strong);box-shadow:none;background:#f2f2f2}.master-crm-parity .crm-search__icon{pointer-events:none;place-items:center;display:grid;position:absolute;left:11px}.master-crm-parity .crm-search input{border-radius:inherit;width:100%;min-width:0;height:100%;color:var(--crm-heading);background:0 0;border:0;outline:0;padding:0 38px 0 34px;font-size:12.5px}.master-crm-parity .crm-search input::placeholder{color:#8297aa;opacity:1}.master-crm-parity .crm-search input::-webkit-search-cancel-button{display:none}.master-crm-parity .crm-search__clear{width:32px;height:32px;position:absolute;right:3px}.master-crm-parity .crm-select-field{color:var(--crm-heading);gap:5px;display:grid}.master-crm-parity .crm-select-field__label{font-size:11.5px;font-weight:700}.master-crm-parity .crm-select-field__control{display:block;position:relative}.master-crm-parity .crm-select-field select{appearance:none;border:1px solid var(--crm-border-strong);background:var(--crm-surface);width:100%;min-width:132px;height:40px;color:var(--crm-heading);cursor:pointer;border-radius:4px;outline:0;padding:0 34px 0 11px;font-size:12px}.master-crm-parity .crm-select-field select:focus{border-color:var(--crm-primary);box-shadow:0 0 0 1px var(--crm-primary)}.master-crm-parity .crm-select-field__chevron{color:var(--crm-muted);pointer-events:none;place-items:center;display:grid;position:absolute;top:50%;right:10px;transform:translateY(-50%)}.master-crm-parity .crm-field{align-content:start;gap:6px;min-width:0;display:grid}.master-crm-parity .crm-field__label{color:var(--crm-heading);align-items:baseline;gap:4px;font-size:11.5px;font-weight:700;display:flex}.master-crm-parity .crm-field__required{color:var(--crm-danger)}.master-crm-parity .crm-field__optional{color:var(--crm-muted);margin-left:auto;font-size:10.5px;font-weight:500}.master-crm-parity .crm-field__control>:where(input,select,textarea),.master-crm-parity .crm-field__control>[contenteditable=true]{border:1px solid var(--crm-border-strong);background:var(--crm-surface);width:100%;min-width:0;min-height:40px;color:var(--crm-heading);border-radius:4px;outline:0;padding:9px 11px;font-size:12.5px}.master-crm-parity .crm-field__control>select{padding-block:0}.master-crm-parity .crm-field__control>textarea,.master-crm-parity .crm-field__control>[contenteditable=true]{resize:vertical;min-height:104px;line-height:1.55}.master-crm-parity .crm-field__control>:where(input,select,textarea):focus,.master-crm-parity .crm-field__control>[contenteditable=true]:focus{border-color:var(--crm-primary);box-shadow:0 0 0 1px var(--crm-primary)}.master-crm-parity .crm-field.has-error .crm-field__control>:where(input,select,textarea),.master-crm-parity .crm-field.has-error .crm-field__control>[contenteditable=true]{border-color:var(--crm-danger)}.master-crm-parity .crm-field__hint,.master-crm-parity .crm-field__error{font-size:10.5px;line-height:1.4}.master-crm-parity .crm-field__hint{color:var(--crm-muted)}.master-crm-parity .crm-field__error{color:var(--crm-danger)}.master-crm-parity .crm-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.master-crm-parity .crm-field--full{grid-column:1/-1}.master-crm-parity .crm-tabs{scrollbar-width:thin;align-items:stretch;gap:28px;min-width:0;display:flex;overflow-x:auto}.master-crm-parity .crm-tab{appearance:none;min-width:96px;min-height:42px;color:var(--crm-muted);white-space:nowrap;cursor:pointer;background:0 0;border:0;border-radius:0;flex:none;justify-content:center;align-items:center;gap:6px;padding:0 6px;font-size:11.5px;font-weight:300;display:inline-flex;position:relative}.master-crm-parity .crm-tab:after{content:"";background:0 0;border-radius:999px;width:40px;height:3px;position:absolute;bottom:-1px;left:50%;right:auto;transform:translate(-50%)}.master-crm-parity .crm-tab:hover:not(:disabled){color:var(--crm-heading);background:0 0}.master-crm-parity .crm-tab.is-active{color:var(--crm-heading);font-weight:600}.master-crm-parity .crm-tab.is-active:after{background:var(--crm-accent)}.master-crm-parity .crm-tab:disabled{opacity:.45;cursor:not-allowed}.master-crm-parity .crm-tab__icon{place-items:center;display:inline-grid}.master-crm-parity .crm-tab__count{min-width:20px;height:18px;color:var(--crm-muted);background:#edf1f5;border-radius:999px;justify-content:center;align-items:center;padding:0 5px;font-size:10px;display:inline-flex}.master-crm-parity .crm-tab.has-alert .crm-tab__count{background:var(--crm-danger-soft);color:var(--crm-danger)}.master-crm-parity .crm-pill{width:fit-content;max-width:100%;min-height:24px;color:var(--crm-text);white-space:nowrap;background:#eef2f5;border:1px solid #0000;border-radius:999px;align-items:center;gap:5px;padding:3px 8px;font-size:10.5px;font-weight:700;line-height:1.2;display:inline-flex}.master-crm-parity .crm-pill__dot{background:currentColor;border-radius:999px;flex:none;width:6px;height:6px}.master-crm-parity .crm-pill--success,.master-crm-parity .crm-pill--open{background:var(--crm-success-soft);color:var(--crm-success)}.master-crm-parity .crm-pill--warning,.master-crm-parity .crm-pill--high{background:var(--crm-warning-soft);color:var(--crm-warning)}.master-crm-parity .crm-pill--danger,.master-crm-parity .crm-pill--urgent,.master-crm-parity .crm-pill--failed{background:var(--crm-danger-soft);color:var(--crm-danger)}.master-crm-parity .crm-pill--info,.master-crm-parity .crm-pill--normal{background:var(--crm-info-soft);color:var(--crm-info)}.master-crm-parity .crm-pill--purple{background:var(--crm-primary-soft);color:var(--crm-primary-hover)}.master-crm-parity .crm-pill--closed,.master-crm-parity .crm-pill--low,.master-crm-parity .crm-pill--neutral{border-color:var(--crm-border);color:var(--crm-muted);background:#f1f4f6}.master-crm-parity .crm-table-frame{border:1px solid var(--crm-border);background:#f8fafc;border-radius:6px;min-width:0;overflow:hidden}.master-crm-parity .crm-table-scroll{width:100%;min-width:0;overflow:auto}.master-crm-parity .crm-table-scroll:focus-visible{outline-offset:-2px}.master-crm-parity .crm-table{border-collapse:collapse;table-layout:auto;width:100%;min-width:680px;color:var(--crm-text);font-size:12px}.master-crm-parity .crm-table th{border-bottom:1px solid var(--crm-border-strong);height:40px;color:var(--crm-text);letter-spacing:.02em;text-align:left;text-transform:uppercase;white-space:nowrap;background:#f5f8fa;padding:0 14px;font-size:10.5px;font-weight:700}.master-crm-parity .crm-table td{border-bottom:1px solid var(--crm-border);background:var(--crm-surface);vertical-align:middle;height:49px;padding:9px 14px}.master-crm-parity .crm-table tbody tr:last-child td{border-bottom:0}.master-crm-parity .crm-table :where(th,td).is-right{text-align:right}.master-crm-parity .crm-table :where(th,td).is-center{text-align:center}.master-crm-parity .crm-table tbody tr.is-interactive{cursor:pointer}.master-crm-parity .crm-table tbody tr.is-interactive:hover td{background:var(--crm-surface-hover)}.master-crm-parity .crm-table tbody tr.is-selected td{background:var(--crm-primary-soft)}.master-crm-parity .crm-table tbody tr.is-selected td:first-child{box-shadow:inset 3px 0 0 var(--crm-row-marker)}.master-crm-parity .crm-table__sort{appearance:none;color:inherit;font:inherit;font-weight:inherit;letter-spacing:inherit;text-transform:inherit;cursor:pointer;background:0 0;border:0;align-items:center;gap:5px;padding:4px 0;display:inline-flex}.master-crm-parity .crm-table__sort:hover{color:var(--crm-primary-hover)}.master-crm-parity .crm-table__empty-cell{height:auto!important;padding:0!important}.master-crm-parity .crm-skeleton{background:linear-gradient(90deg,#edf1f4 25%,#f7f9fa 50%,#edf1f4 75%) 0 0/200% 100%;border-radius:3px;height:10px;animation:1.25s linear infinite crm-skeleton-shift;display:block}@keyframes crm-skeleton-shift{0%{background-position:200% 0}to{background-position:-200% 0}}.master-crm-parity .crm-empty{min-height:260px;color:var(--crm-muted);text-align:center;align-content:center;justify-items:center;padding:36px 24px;display:grid}.master-crm-parity .crm-empty--compact{min-height:150px;padding:24px 16px}.master-crm-parity .crm-empty__icon{border:1px solid var(--crm-border);background:var(--crm-surface-subtle);width:44px;height:44px;color:var(--crm-primary);border-radius:50%;place-items:center;margin-bottom:12px;display:grid}.master-crm-parity .crm-empty strong{color:var(--crm-heading);font-size:13.5px}.master-crm-parity .crm-empty p{max-width:430px;margin:5px 0 0;font-size:11.5px}.master-crm-parity .crm-empty__action{margin-top:16px}.master-crm-parity .crm-loading{min-height:120px;color:var(--crm-muted);justify-content:center;align-items:center;gap:9px;padding:20px;font-size:11.5px;display:flex}.master-crm-parity .crm-spinner{border:2px solid var(--crm-border-strong);border-top-color:var(--crm-primary);border-radius:50%;width:18px;height:18px;animation:.72s linear infinite crm-spin;display:inline-block}.master-crm-parity .crm-spinner--button{border-color:currentColor #0000 currentColor currentColor;width:14px;height:14px}@keyframes crm-spin{to{transform:rotate(360deg)}}.master-crm-parity .crm-notice{border:1px solid var(--crm-border);background:var(--crm-surface-subtle);min-height:42px;color:var(--crm-text);border-left-width:3px;border-radius:4px;grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:10px;padding:10px 12px;font-size:11.5px;display:grid}.master-crm-parity .crm-notice--info{border-left-color:var(--crm-info);background:var(--crm-info-soft)}.master-crm-parity .crm-notice--success{border-left-color:var(--crm-success);background:var(--crm-success-soft)}.master-crm-parity .crm-notice--warning{border-left-color:var(--crm-warning);background:var(--crm-warning-soft)}.master-crm-parity .crm-notice--error{border-left-color:var(--crm-danger);background:var(--crm-danger-soft)}.master-crm-parity .crm-notice__icon{color:currentColor;place-items:center;margin-top:1px;display:grid}.master-crm-parity .crm-notice__copy strong{color:var(--crm-heading);margin-bottom:2px;font-size:11.5px;display:block}.master-crm-parity .crm-notice__actions{align-items:center;gap:6px;display:flex}.master-crm-parity .crm-activity-list{margin:0;padding:0;list-style:none;display:grid}.master-crm-parity .crm-activity-row{border-bottom:1px solid var(--crm-border);grid-template-columns:32px minmax(0,1fr);gap:10px;min-width:0;padding:12px 0;display:grid;position:relative}.master-crm-parity .crm-activity-row:last-child{border-bottom:0}.master-crm-parity .crm-activity-row__icon{border:1px solid var(--crm-border);background:var(--crm-surface-subtle);width:30px;height:30px;color:var(--crm-primary);border-radius:50%;place-items:center;display:grid}.master-crm-parity .crm-activity-row__content{min-width:0}.master-crm-parity .crm-activity-row__heading{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.master-crm-parity .crm-activity-row__heading strong{color:var(--crm-heading);text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;overflow:hidden}.master-crm-parity .crm-activity-row time,.master-crm-parity .crm-activity-row__actor{color:var(--crm-muted);font-size:10px}.master-crm-parity .crm-activity-row time{flex:none}.master-crm-parity .crm-activity-row p{color:var(--crm-text);white-space:pre-wrap;margin:4px 0;font-size:11.5px;line-height:1.5}.master-crm-parity .crm-overlay{z-index:300;background:#2d3e5052;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.master-crm-parity .crm-overlay--drawer{pointer-events:none;background:0 0;justify-content:flex-end;align-items:stretch;padding:0}.master-crm-parity .crm-overlay-panel,.master-crm-parity .crm-workspace{border:1px solid var(--crm-border-strong);background:var(--crm-surface);min-width:0;box-shadow:var(--crm-shadow-overlay);color:var(--crm-text);border-radius:6px;display:grid;overflow:hidden}.master-crm-parity .crm-overlay-panel{grid-template-rows:auto minmax(0,1fr) auto;width:min(620px,100vw - 48px);max-height:min(820px,100vh - 48px)}.master-crm-parity 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var(--crm-primary);outline-offset:2px}.master-crm-parity .mcp-tabs,:where(.mc-shell .mc-top,.mc-shell .mc-canvas) .mcp-dialler .mcp-tabs{border-bottom:1px solid var(--crm-border,#dfe3eb);align-items:stretch;min-height:38px;display:flex}.master-crm-parity .mcp-tabs>button,:where(.mc-shell .mc-top,.mc-shell .mc-canvas) .mcp-dialler .mcp-tabs>button{color:var(--crm-muted,#6f879d);font:inherit;cursor:pointer;background:0 0;border:0;flex:1 1 0;padding:8px 10px;font-size:11.5px;font-weight:650;position:relative}.master-crm-parity .mcp-tabs>button.is-active,:where(.mc-shell .mc-top,.mc-shell .mc-canvas) .mcp-dialler .mcp-tabs>button.is-active{color:var(--crm-primary,#695be8);box-shadow:inset 0 -2px 0 var(--crm-primary,#695be8)}.master-crm-parity .mcp-table-wrap{border:1px solid var(--crm-border);background:var(--crm-surface);border-radius:4px;min-width:0;margin-top:14px;position:relative;overflow:auto}.master-crm-parity 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.mcp-helpdesk__composer-tabs button{color:var(--crm-muted);font:inherit;cursor:pointer;background:0 0;border:0;padding:7px 12px;font-size:10.5px;font-weight:650}.master-crm-parity .mcp-helpdesk__composer-tabs button.is-active{color:var(--crm-primary);box-shadow:inset 0 -2px 0 var(--crm-primary)}.master-crm-parity .mcp-helpdesk__composer form{gap:7px;padding:10px 12px 12px;display:grid}.master-crm-parity .mcp-helpdesk__composer form>label{color:var(--crm-heading);font-size:10.5px;font-weight:700}.master-crm-parity .mcp-helpdesk__composer textarea{border:1px solid var(--crm-border-strong);width:100%;min-height:74px;color:var(--crm-text);font:inherit;resize:vertical;border-radius:4px;outline:0;padding:8px 10px}.master-crm-parity .mcp-helpdesk__composer textarea:focus{border-color:var(--crm-primary);box-shadow:0 0 0 3px #695be81f}.master-crm-parity .mcp-helpdesk__composer form>div{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:7px;display:flex}.master-crm-parity 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.mcp-inbox__list>header span{color:var(--crm-muted);font-size:9.5px}.master-crm-parity .mcp-message-row{border:0;border-bottom:1px solid var(--crm-border);background:var(--crm-surface);width:100%;min-width:0;min-height:70px;color:var(--crm-text);font:inherit;text-align:left;cursor:pointer;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;display:flex}.master-crm-parity .mcp-message-row:hover{background:var(--crm-surface-hover)}.master-crm-parity .mcp-message-row.is-active{background:var(--crm-primary-soft);box-shadow:inset 3px 0 0 var(--crm-primary)}.master-crm-parity .mcp-message-row>span:first-child{gap:3px;min-width:0;display:grid}.master-crm-parity .mcp-message-row strong,.master-crm-parity .mcp-message-row small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.master-crm-parity .mcp-message-row strong{color:var(--crm-heading);font-size:11.5px}.master-crm-parity .mcp-message-row small{color:var(--crm-muted);font-size:9.5px}.master-crm-parity 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